Aini, Qurrotu. “HUBUNGAN PELAYANAN PRIMA (EXCELLENT SERVICE) PERAWAT DENGAN KEPUASAN PASIEN DI INTENSIVE CARE UNIT RSUD SYAMRABU BANGKALAN”. NURSING UPDATE : Jurnal Ilmiah Ilmu Keperawatan P-ISSN : 2085-5931 e-ISSN : 2623-2871 9, no. 2 (November 26, 2019): 29–36. Accessed April 26, 2026. https://www.ojsnhm.com/index.php/NU/article/view/54.